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Data Processing Notice for Withdrawal From Online Contract

To fulfil your cancellation legally and instantly, we process your information under the strict requirements of EU consumer and data protection laws.

  • What Data We Collect: We only collect your order number, name, email address and date and time of your button click. We do not require or request any additional personal data to complete this process.
  • Why We Process It: We process this data to instantly execute your cancellation request, issue your automated electronic confirmation receipt, and comply with our legal obligations under Directive (EU) 2023/2673 (GDPR Article 6(1)(c) - Legal Obligation).
  • Legal Basis: This processing is strictly necessary for Compliance with a Legal Obligation (GDPR Article 6(1)(c)) to fulfil the mandatory withdrawal button requirements under EU Directive 2023/2673 and the Consumer Rights Directive. It is also processed for the Performance of a Contract (GDPR Article 6(1)(b)) to legally conclude and wind down our commercial agreement.

Who We Share Your Data With

  • Your withdrawal request data is kept strictly confidential. It is only shared with trusted service providers who help us run our platform under strict Data Processing Agreements (DPAs):
  • Our website and database hosting providers (to log the request).
  • Our automated email delivery service (to instantly send your cancellation receipt).
  • Our internal customer service and finance teams (to process any eligible refunds).
    Your data will never be sold, shared with third-party advertisers, or used for profiling purposes.
  • Data Retention: Once your contract is withdrawn, your data is restricted and will no longer be processed for active marketing or commercial services. We permanently delete or anonymise this data as soon as our statutory retention duties expire (e.g., Irish tax laws or Anti-Money Laundering frameworks require us to safely store transaction logs for 7 years).
  • Your Rights: You retain full rights under the GDPR, including the right to access, rectify, or request deletion of your data. Contact our Data Protection Officer at privacy@selecttechgroup.com

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