Christmas Delivery Information

Order before 6pm sunday the 18th of December for pre-Christmas delivery of in stock items. Order placed after this date cannot be guaranteed for pre-Christmas delivery.

- Special order items are subject to the displayed lead time. This is subject to change.

Extended Christmas Returns

Customer Terms & Conditions

We've extended our returns policy for Christmas. Items purchased from 20th October 2022 can be returned until 12th January 2023.

The easiest way to return an item or resolve a product issue, is to go to your local DID Electrical store where they will be happy to help you.

  • For items that are returned to a store, an exchange or refund can be offered up to 12th January 2023.
  • For Online Returned items that are returned by post, a refund will be offered if the returned item is received up to 12th January 2023.

In the unlikely event that you receive a faulty item, you may return this item to us in accordance with your statutory rights.

NOTE: Return item(s) must be unused, unopened, in its original condition and packaging, your return must be in a re-sellable condition.