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Temporary Online Customer Service Agent APPLY NOW

Kilkenny
Online Customer Support
11.00 eur / hour
Full time

Job description

We are currently recruiting for a full-time, Customer Service Agent for our busy branch in Kilkenny.

Job Purpose:

To offer Online Sales Support in our busy branch.

Responsibilities:

Order fulfilment, sourcing stock, scheduling deliveries.

Replying to customer queries Via Zendesk support system and live chat.

Be responsible for achieving assigned individual and branch sales targets.

Work with the Team to ensure a high level of team performance and positivity.

Provide customers with excellent Customer Service and advice.

Knowledge, Skills & Competencies:

Excellent sales and customer service skills required.

Excellent communication skills and results focused.

Previous customer service experience is desirable. This is a fast paced Sales role so a high level of enthusiasm and strong desire to work in a Sales environment is a must.

Ability to handle and ultimately overcome any customer objections or queries.

Excellent organisation skills

Highly structured and well organised person with an ability to set priorities

Proficient knowledge of MS Office, Word, and Excel is required/ PC literate.

Excellent communication skills via phone & email

Ability to multitask

Able to work on their own initiative and equally as part of a team.

A passion for online shopping and customer service

Attention to detail

D.I.D Electrical is an equal opportunities Employer

Skills:

€11.00 p/h basic and Sunday premium €13.00 p/h

|||Kilkenny|||Online Customer Support||||||lNoU4-Toac4Qx.ZX|||FULL_TIME|||EUR|||HOUR|||single|||11.00|||||||||true

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