Free Click & Collect
From any one of our 23 stores
We are currently recruiting for a full-time, Customer Service Agents for our busy branch in Tallaght. The candidate is required to be fully flexible with availability.
To offer Online Sales Support in our busy branch.
* Order fulfilment, sourcing stock, scheduling deliveries.
* Replying to customer queries Via Zendesk support system and live chat.
* Be responsible for achieving assigned individual and branch sales targets.
* Work with the Team to ensure a high level of team performance and positivity.
* Provide customers with excellent Customer Service and advice.
Knowledge, Skills & Competencies:
* Excellent sales and customer service skills required.
* Excellent communication skills and results focused.
* Previous customer service Experience is desirable. This is a fast paced Sales role so a high level of enthusiasm and strong desire to work in a Sales environment is a must.
* Ability to handle and ultimately overcome any customer objections or queries.
* Excellent Organisation skills
* Highly structured and well organised person with an ability to set priorities
* Proficient knowledge of MS Office, Word, and Excel is required/ PC literate.
* Excellent communication skills via phone & email
* Ability to multitask
* Able to work on their own initiative and equally as part of a team.
* A passion for online shopping and customer service
* Attention to detail
D.I.D Electrical is an equal opportunities Employer
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