The Switch Off FAQS
Why are they switching off the analogue service?
Virgin media switched off their main analogue service in 2012 but have continued to provide an analogue service for their customers. The switch-off is to enhance the broadband experience for Virgin digital customers. So, this means that your channels may be at risk if you are currently a Virgin analogue customer.
How do I know if I am an affected customer?
If you have TVs in your home with limited channels, no TV box and white cabling at the rear of the TV then the switch off may affect you. An easy way to check is to turn on your TV and go to BBC1. If you are affected, you will see a logo in the bottom left corner of the TV screen. A scrolling message will appear on RTE1, RTE2 and BBC1 two weeks before your area switches off.
I’m a virgin customer, will I lose my TV channels too?
Any existing Virgin TV, Broadband and/or Home Phone customers will not be affected.
How to maintain your TV Service
If you do not want to enter into an annual contract with a digital TV service provider then there are other options for you. You can get a media streaming box or aerial, join a monthly subscription service with no contracts or opt for Saorview.
What is Saorview?
Saorview is Ireland’s free digital TV service. Using a Saorview box or Saorview Approved TV you can access TV channels and radio stations for free, no contracts or monthly bills. Some of the Saorview products can even record and rewind live TV. So, you get the best of Irish content with no hidden charges.
Saorview Approved devices are specifically designed to work with the Saorview service. They have undergone rigorous testing standards and have been officially approved by Saorview.
You may need to opt to install an aerial. There are both indoor and outdoor options. Your aerial will help to boost your signal from the nearest TV Mast. This may be required for your set-up to Saorview. Be sure to check your area for signal or ask in your local DID Store or online if you are unsure.
To check if your TV is Saorview approved just check out the Saorview site and enter the make and model of your TV. You can also check to ensure your area is covered by the Saorview service. Coverage can be affected by your aerial position and local environments. Ask in your local DID Store for advice on what product is suitable for you.
If you are looking for a wide range of content a media streamer is another option. These packages range depending on your selected provider.
Chromecast allows you to stream content directly from your smartphone, laptop or tablet to your TV. All you need to do is open your favourite content app on your phone and cast it directly to your TV. You can also mirror your smartphone screen and play music. Plus, it is easy to set up. Just plug your Chromecast into your TV, connect the Chromecast to your Wi-Fi network and tap the cast button in a cast-enabled app. Cast-enabled apps include NOW TV, Netflix, All4, Eurosport Player, Spotify and YouTube. Check out the full listing here.
The Chromecast option may require subscriptions or charges depending on what streaming apps you use.
NOW TV is a content streaming service with no contracts. You select the service which suits you and pay monthly. There are no penalties for ending your subscription and no joining fees.
Plus, NOW TV has just launched their NOW TV stick. So, you can bring your favourite content with you wherever you go. Just plug the stick into a compatible TV, connect to the Wi-Fi and you are ready to go. Perfect for use throughout your home or when you go away.
Connect your iTunes content and your favourite apps to your HD TV. Apple TV gives you stunning 4K content and uses an A10X fusion chip for an outstandingly fast and smooth performance. Apple TV comes with a rechargeable remote and is compatible with Bluetooth keyboards. Apple TV also has Siri integrated so you can control it all using your voice.
*To stream 4K content you need a 4k compatible TV.