If a product is defective in any way, please return it and we will
either deliver a new one to you, or refund you the cost of the product.
When you purchase online you have a statutory right to return goods
(other than perishable or customised) up to 7 days after receiving your
order: this is the cooling off period. We can change or cancel an order
up until it is dispatched. If the order has been dispatched, you can
return the goods to us and we will organise a refund (excluding delivery
cost). Any breakages/damages must be reported within 24 hours of
delivery.
Please include your reference number and email help@did.ie